Privacy Policy
Effective Date: September 29th, 2023.
Poikilingo Kids is an interactive mobile learning application where children can create their own avatar and play as themselves through mini-games. It is founded on the principle of helping multicultural families with their bilingual journey, by providing high quality, entertaining and safe learning materials for kids 2–6 years old.
At Poikilingo ApS (“Poikilingo”, “Company”, “we”, “us”, or “our”), we are firmly committed to your privacy as well as the privacy of your children. We want you, as a parent and/or legal guardian (“Parent(s)”), to feel safe and have full confidence in our handling of your data, whether you use our mobile application (“App”), websites, or other services (collectively our “Services”).
In summary:
- We only collect information needed to offer our Services.
- All data collected is encrypted.
- Child Users are blocked from being exposed to any ads or accessing external links.
- All your data can be deleted at any time.
We collect and process your personal data in accordance with all applicable data protection laws, including the GDPR and the Danish Data Protection Act (DPA).
Table of Contents
- General Information On Data Collection
- Information We Collect
- How We Use Information
- When Do We Disclose Information To Third Parties
- How We Secure Your Children’s Privacy
- How To Access, Change Or Delete Your Information
- Specific Terms For European Users
- Specific Terms For Users Located In California, USA
- Changes To Our Privacy Policy
- Contact Us
1. General Information On Data Collection
As a matter of principle, we process personal data of our users only to the extent that is necessary for the provision of our Services. The security of your personal data is high priority for us. We protect your data stored with us by technical and organisational measures to effectively prevent loss or misuse by third parties.
Your Rights
You have the following rights with regard to the personal data concerning you:
- Right to information (Art. 15 GDPR)
- Right to rectification (Art. 16 GDPR)
- Right to erasure (Art. 17 GDPR)
- Right to restriction of processing (Art. 18 GDPR)
- Right to object to processing (Art. 21 GDPR)
- Right to data portability (Art. 20 GDPR)
You also have the right to lodge a complaint with the Danish Data Protection Agency (Datatilsynet), Carl Jacobsens Vej 35, 2500 Valby (www.datatilsynet.dk).
2. Information We Collect
We collect information, including personal information, when you register with and log in to any Services, use our Services, and communicate with us. We also collect anonymous usage statistics through cookies, server logs, and similar technology.
Information We Collect From Parents
Parents are required to create an account to access our mobile application. We ask parents to provide their email address when creating an account, and to create a password. The email address is used as a username and for password recovery.
Information When Children Use Our Application
In order to access our mobile application, parents are required to create a learning profile for each of their children. We ask parents to provide:
- Child User’s nickname
- Child User’s gender
- Child User’s month and year of birth
- Child User’s native language
Who is accountable for your personal information
Poikilingo ApS
CVR DK41942185
Guldringen 27, 4320, Osted, Lejre, Denmark
www.poikilingo.com
support@poikilingo.com
3. How We Use Information
We use information collected from you to provide, administer, and facilitate your use of our Services, including to display customized content, process orders, communicate with you, understand and improve the Services, and develop new products and features.
Information collected from Child Users is NEVER used to market to Child Users. Personal information collected from Child Users will never be used to serve targeted advertising or to build behavioural marketing profiles.
4. When Do We Disclose Information To Third Parties
We share your information with third-party companies that perform services on our behalf, including payment processing, data analysis, marketing services, email and hosting services. Our key third-party service providers include Google/Firebase, Amazon Web Services (AWS), Unity Technologies, AppsFlyer, and OneSignal.
We do not rent, sell, or share personal information about you with other people or non-affiliated companies for their direct marketing purposes.
5. How We Secure Your Children’s Privacy
Poikilingo ApS takes many precautions to protect the online privacy of children. Whenever we refer to “children” in this Privacy Policy, we mean children under the age of 13. Our application does not contain any third-party advertising. Poikilingo ApS does not permit behaviourally-targeted advertising to children in the Services.
6. How To Access, Change Or Delete Your Information
An Adult User can review or change the information they provided when registering for the Services by updating information through the Parent Area of the Services or by emailing Company support. At any time, users may contact us to request that we provide, change, or delete personal information.
7. Specific Terms For European Users
The General Data Protection Regulation (GDPR) (EU) 2016/679 is enforceable since 25 May 2018. We inform you that the provided data will be processed by Poikilingo ApS, registered at Guldringen 27, 4320 Osted, Lejre, Denmark (CVR DK41942185). You can contact us at support@poikilingo.com.
People who provide us with personal data have the right of access, right to rectification, right to erasure, right to restriction of processing, right to data portability, and right to object. You may exercise these rights by sending an email to support@poikilingo.com.
8. Specific Terms For Users Located In California, USA
California residents have the right to receive, once a year, information identifying any third-party companies to whom we may have disclosed your personal information for that company’s direct marketing purposes. If you are a California resident and wish to obtain such information, submit a request via email to support@poikilingo.com.
9. Changes To Our Privacy Policy
Because we are always looking for new and innovative ways to help your family’s educational needs, this Privacy Policy may change over time. The effective date at the top indicates the last time this Privacy Policy was modified. Your continued use of our Services after such changes shall constitute your acceptance of such changes.
10. Contact Us
Questions regarding this Privacy Policy should be directed to us via:
- Mailing address: Poikilingo ApS, Guldringen 27, 4320, Osted, Lejre, Denmark
- Email: support@poikilingo.com